Frequently Asked Questions

We are a fully licensed Large Group centre regulated by Fraser Health. We have regular inspections and follow policies and procedures laid out by Fraser Health.

All of our programs are open Monday to Friday from 6:00 am to 6:00 pm.

We have a late policy in place of $1 a minute past 6pm.

No, we are closed on all regular statutory holidays as well as Easter Monday.

We are closed between Christmas Eve and New Years.

Our morning cut off times are Toddlers and Littles - 9:30 am year round School Age - 7:45 am on school days 9:30 am on full days.

Our health policy is designed to provide a healthy environment for the children in our care as well as for our employees. We recognize the work responsibilities of parents and the conflicts which arise when an ill child must stay home; however, Small Steps Childcare Centre strives to control the spread of illness to the extent possible by ensuring that neither children nor employees are needlessly exposed to illness. Parents play a key role in minimizing illness and maintaining a healthy environment for all of the children by keeping their child out of the Centre when the child’s health is questionable or when the teachers believe it is necessary due to health concerns in the room. Children are required to be symptom free and unmedicated for 24 hours before returning.

All our staff have the required qualifications and have First aid training. All staff have been cleared with a criminal record search.

Yes, we are a nut free facility.

At Small Steps Childcare Inc., we prioritize open and transparent communication with parents. We use a variety of channels, including emails, the Lillio daycare app, messenger, and phone calls, to keep parents informed about their child’s well-being, daily activities, and any important updates.

Yes! We have a large indoor gym that children use for active play when the weather isn't cooperating — a big bonus for rainy Fraser Valley days!

We are located at 22165 Dewdney Trunk Road in Maple Ridge, BC and serve families throughout Maple Ridge and the surrounding Fraser Valley communities including Pitt Meadows and Mission. Our School Age program provides bus transportation to and from several local elementary schools.